[{"data":1,"prerenderedAt":386},["ShallowReactive",2],{"landing-nav":3,"landing":20},{"nav":4,"footer":17},[5,8,11,14],{"label":6,"to":7},"Software","\u002F#who",{"label":9,"to":10},"Managed dispatch","\u002Fservices\u002F",{"label":12,"to":13},"Blog","\u002Fblog\u002F",{"label":15,"to":16},"Help","\u002Fhelp\u002F",{"tagline":18,"disclaimer":19},"Dependable Dispatch · dispatch software for mobile phlebotomy, imaging and home health","Screens show demo data. Patient and client names are fictional.",{"id":21,"board":22,"clients":59,"dashboard":77,"demo":120,"extension":132,"faq":133,"field":159,"footer":218,"handoffs":219,"hero":232,"map":260,"markets":280,"meta":309,"nav":310,"night":315,"security":325,"seo":351,"stem":356,"ticker":357,"__hash__":385},"landing\u002Flanding.yml",{"id":23,"eyebrow":24,"title":25,"lede":26,"image":27,"details":34},"board","The dispatch board","A column for every tech. A check on every assignment.","A column per tech on shift, Unassigned beside them, orders stacked Now, Confirmed, Sent and Held. Assign, hold and release.",{"src":28,"small":29,"width":30,"height":31,"bar":32,"alt":33},"\u002Fimg\u002Fboard.webp","\u002Fimg\u002Fboard-1200.webp",2400,1075,"dispatch \u002F board · 8 techs on shift","The dispatch board: Unassigned on the left, then a column per technician with their shift and status, and their orders stacked under Now, Confirmed, Sent and Held.",[35,43,51],{"title":36,"text":37,"image":38},"Approved techs per client.","The board refuses an assignment the client has not approved: Davis works CHS, not MRDN.",{"src":39,"width":40,"height":41,"alt":42},"\u002Fimg\u002Fboard-guard.webp",1080,820,"Dragging an order for client MRDN over Brandon Davis's column: the drop zone reads Davis works CHS, not MRDN.",{"title":44,"text":45,"image":46},"Every move has Undo.","Held keeps the order off the tech's phone until you send it. Sent puts it on their route now.",{"src":47,"width":48,"height":49,"alt":50},"\u002Fimg\u002Fboard-undo.webp",833,927,"Order 283008 now under Held in Jessica Hernandez's column, with a notice reading 283008 held for Hernandez and an Undo button.",{"title":52,"phone":53,"image":54},"The on-call dispatcher reassigns from a phone.",true,{"src":55,"width":56,"height":57,"alt":58},"\u002Fimg\u002Fph-board.webp",640,1090,"The board on a phone: filter chips for each tech and a Move button on each order.",{"id":60,"eyebrow":61,"title":62,"lede":63,"image":64,"points":70},"clients","Client portal","Clients order and track without calling you.","Hospitals, reference labs, skilled nursing facilities and home health agencies each get a portal that shows only their own facilities and orders.",{"src":65,"small":66,"width":30,"height":67,"bar":68,"alt":69},"\u002Fimg\u002Fportal.webp","\u002Fimg\u002Fportal-1200.webp",1478,"client portal · my orders","Client portal: My Orders for today with Open, Future and Pick a date, each order's status, tech, room and time.",[71,74],{"lead":72,"text":73},"Standing orders and AM rounds","generate on each client's schedule.",{"lead":75,"text":76},"Reports:","turnaround by tech, AM rounds completion, STAT report cards against a two-hour turnaround threshold, mileage and CSV export.",{"id":78,"eyebrow":79,"title":80,"lede":81,"image":82,"points":88,"tiles":98,"held":111},"dashboard","The dashboard","One screen. The whole day.","Every order, tech and client in one table, color-coded by client.",{"src":83,"small":84,"width":30,"height":85,"bar":86,"alt":87},"\u002Fimg\u002Forder-detail.webp","\u002Fimg\u002Forder-detail-1200.webp",1658,"order #283011 · timed draw","An order's detail: status track from Pending to Completed, a timed draw at 11:30 with PICC line, dosage and level, internal notes and the audit trail.",[89,92,95],{"lead":90,"text":91},"STAT first","with a running age.",{"lead":93,"text":94},"Timed draws","show their window, level, dose and line.",{"lead":96,"text":97},"Status track and audit trail","on every order, with Edit, Reschedule and Order for Same Site on each one.",[99,103,107],{"key":100,"title":101,"text":102},"Bulk reschedule","Move 4 orders or 500.","Select rows, or everything that matches your filters, and push it to a later date. Completed, cancelled and in-handoff orders are skipped.",{"key":104,"title":105,"text":106},"Mileage","Mileage, without the spreadsheet.","Miles log at Go Now. A mileage report per tech, and imaging techs skip the approval step.",{"key":108,"title":109,"text":110},"Intake","Intake ends with the tech notified.","Caller, facility, patient, order and tech notification on one form.",{"key":112,"title":113,"text":114,"image":115},"Held orders","Stage tonight. Release when ready.","Assign tomorrow's work without waking a tech's phone, then release it one, two or three orders at a time. The queue puts STAT first, then the oldest date of service.",{"src":116,"width":117,"height":118,"alt":119},"\u002Fimg\u002Fheld.webp",896,1620,"Held Orders for Kevin Tran: three staged orders, Send 1, Send 2 and Send 3, and a numbered queue.",{"id":121,"eyebrow":122,"title":123,"lede":124,"form":125,"fallback":131},"demo","Book a demo","See it run a day like yours.","A live walkthrough on demo data: the board, the map and a tech's phone, with a day shaped like yours.",{"name":126,"email":127,"techs":128,"button":122,"sent":129,"failed":130},"Your name","Work email","Techs on the road","Sent. We'll reply by email to set a time.","That didn't go through, so your email app is opening with it filled in.","Or write to","yml",{"id":134,"eyebrow":135,"title":136,"items":137},"faq","Questions","Common questions.",[138,141,144,147,150,153,156],{"q":139,"a":140},"Does it work for mobile X-ray, ultrasound and home health?","Yes, on the same board, map, phone route and portal. Imaging adds a specialty on each tech record and the exam types each imaging client orders, and imaging techs skip the mileage approval step. Home visits sit on the route beside facility stops.",{"q":142,"a":143},"Do my techs need new phones?","No. The route runs in the phone's browser, on the phone the tech already carries, and sign-in is a link sent by text. There is no app to install or keep updated.",{"q":145,"a":146},"Can dispatchers skip steps?","Yes. Dispatchers can set any status. Techs follow the step order, so the record stays clean.",{"q":148,"a":149},"What about timed draws?","Each timed draw carries its window, level, dose and line. It pins to the top of the dashboard and shows on the tech's order sheet.",{"q":151,"a":152},"Can clients see other clients' orders?","No. Each client portal shows that client's facilities and orders only.",{"q":154,"a":155},"What happens to specimens in a handoff?","Each specimen is checked off as it changes hands or is left at a facility for pickup, with who and when. The handoff keeps its own timeline.",{"q":157,"a":158},"What does setup involve?","Facilities, clients and techs go in first, then standing orders. We plan the cutover with you so no order falls between two systems.",{"id":160,"eyebrow":161,"title":162,"lede":163,"phones":164,"flow":180,"facts":205},"field","Techs","The route, on any phone.","Techs sign in from a text and work their stops: confirm, navigate, arrive, complete.",[165,170,175],{"caption":166,"image":167},"When a tech confirms, every stop turns Confirmed on your board.",{"src":168,"width":56,"height":57,"alt":169},"\u002Fimg\u002Fph-confirm.webp","Tech phone: today's route waiting for confirmation, with Confirm All.",{"caption":171,"image":172},"The full order before the draw.",{"src":173,"width":56,"height":57,"alt":174},"\u002Fimg\u002Fph-sheet.webp","Tech phone: the order sheet for a timed draw with draw time, PICC line, dosage and level.",{"caption":176,"image":177},"Stop order is the tech's call. Miles log from Go Now.",{"src":178,"width":56,"height":57,"alt":179},"\u002Fimg\u002Fph-onroute.webp","Tech phone: On Route banner, the next stop with Tap to Navigate, and I'm Heading There.",[181,185,189,193,197,201],{"time":182,"status":183,"text":184},"06:02","Confirmed","Tech accepts the route",{"time":186,"status":187,"text":188},"07:14","En route","Go Now, miles logged",{"time":190,"status":191,"text":192},"07:31","On site","Arrived at the door",{"time":194,"status":195,"text":196},"07:44","Departed","Left the site",{"time":198,"status":199,"text":200},"07:50","Handoff","Tech to tech, or left for pickup",{"time":202,"status":203,"text":204},"08:02","Completed","Dropped, logged, closed",[206,209,212,215],{"value":207,"label":208},"8","order statuses, each one timestamped",{"value":210,"label":211},"1","check on every assignment: the tech works that client",{"value":213,"label":214},"1·2·3","orders released at a time from a held queue",{"value":216,"label":217},"0","apps to install",{"tagline":18,"disclaimer":19},{"id":220,"eyebrow":221,"title":222,"lede":223,"item":224},"handoffs","Chain of custody","Specimen chain of custody, draw to drop.","Each specimen is checked off as it changes hands, with who took it and when.",{"title":225,"text":226,"image":227},"Hand off mid-route, or leave for pickup.","Split a route between two techs, or leave specimens at a facility for courier pickup. The handoff keeps its own timeline.",{"src":228,"width":229,"height":230,"alt":231},"\u002Fimg\u002Fhandoff.webp",922,1800,"New Handoff with Leave at the place for pickup switched on: Jessica Hernandez picks up, Lisa Wong leaves her specimen at Irvine Health Center.",{"keyword":233,"lines":234,"clock":238,"chip":239,"lede":240,"links":241,"image":251,"callouts":257},"Dispatch software for mobile phlebotomy, imaging and home health",[235,236,237],"Every draw.","Every scan.","Every visit.","On the clock.","STAT · Sunrise Assisted Living · 20 min old","One dispatch platform for mobile phlebotomy, specimen courier, portable imaging and home health: a live board, routes on any phone, a logged handoff for every specimen and a client portal.",[242,244,248],{"label":122,"to":243},"#demo",{"label":245,"to":246,"variant":247},"See the board","#board","outline",{"label":249,"to":10,"variant":250},"Need managed dispatch?","link",{"src":252,"small":253,"width":30,"height":254,"bar":255,"alt":256},"\u002Fimg\u002Fhero-dash.webp","\u002Fimg\u002Fhero-dash-1200.webp",990,"dispatch \u002F dashboard · Tuesday 10:30 AM","The dispatch dashboard: status counts across the top, STAT orders first with their age, rows colored by client, timed-draw windows and the assigned tech on every row.",[258,259],"STAT on top, with its age.","Timed draws pinned, with their window.",{"id":261,"eyebrow":262,"title":263,"lede":264,"image":265,"status":271},"map","Tech map and tech status","Every route on one map.","Each tech's initials beside the facilities and drop-off labs on their route. STAT orders escalate in the side rail as they age.",{"src":266,"small":267,"width":30,"height":268,"bar":269,"alt":270},"\u002Fimg\u002Fmap.webp","\u002Fimg\u002Fmap-1200.webp",1158,"tech map · 8 active · 0 on break","The tech map over Orange County with each technician's initials, facility pins and drop-off labs, the technician list with status and order counts, and STAT orders escalating in a side rail.",{"title":272,"lede":273,"image":274},"Orders by technician, per client.","Shift window and a count per status for every tech, grouped by client with subtotals, and each tech's route exactly as the tech sees it.",{"src":275,"small":276,"width":30,"height":277,"bar":278,"alt":279},"\u002Fimg\u002Ftech-status.webp","\u002Fimg\u002Ftech-status-1200.webp",1300,"tech status · orders by technician","Orders By Technician: techs grouped by client with shift windows, counts of orders, pending, assigned, confirmed, en route, on site, departed, completed and cancelled, and subtotals.",{"id":281,"eyebrow":282,"title":283,"lede":284,"items":285},"who","Markets","Three markets. One board, one route, one portal.","Mobile phlebotomy, portable imaging and home health share one problem: a tech at the door on time, with a timestamped record that proves it.",[286,293,301],{"key":287,"title":288,"text":289,"points":290},"Labs and couriers","Mobile phlebotomy and specimen courier","STAT draws carry a running age, timed peaks and troughs pin to the top, and every order is timestamped from draw to drop.",[72,291,292],"Tech-to-tech specimen handoffs","Drop-off labs on the route and turnaround by tech",{"key":294,"title":295,"text":296,"points":297},"Mobile radiology","Portable X-ray, ultrasound and EKG","Imaging clients order the exam types set up for them, on the same board as the lab work.",[298,299,300],"Specialty on every tech record","Exam types set per imaging client","Same routes, timestamps and portal",{"key":302,"title":303,"text":304,"points":305},"Home health","Home visits, assisted living and group homes","Home visits sit on the route beside facility stops. The record timestamps en route, on site, departed and completed.",[306,307,308],"Stop order set by the tech on the phone","Agency staff track visits in their portal","Recurring visits on the agency's schedule",{},[311,312,313,314],{"label":6,"to":7},{"label":9,"to":10},{"label":12,"to":13},{"label":15,"to":16},{"id":316,"eyebrow":317,"title":318,"lede":319,"image":320},"night","Night shift","Easy on the eyes at 3 AM.","Dark mode, for the dispatchers and techs who run the overnight draws.",{"src":321,"small":322,"width":30,"height":31,"bar":323,"alt":324},"\u002Fimg\u002Fdark-board.webp","\u002Fimg\u002Fdark-board-1200.webp","dispatch \u002F board · dark mode","The dispatch board in dark mode.",{"id":326,"eyebrow":327,"title":328,"lede":329,"today":330},"security","Security","Scoped access. Full audit trail.","Access is scoped by role and by client, and every change to an order is logged.",{"title":331,"items":332},"Access and accountability",[333,336,339,342,345,348],{"lead":334,"text":335},"Role-based access.","Dispatchers, technicians and client users each see what their role needs.",{"lead":337,"text":338},"Client isolation.","Each client portal shows that client's facilities and orders only.",{"lead":340,"text":341},"Techs see their own route.","Only the stops and orders assigned to them.",{"lead":343,"text":344},"Dispatch-only notes.","Internal notes never reach technicians or clients.",{"lead":346,"text":347},"Audit trail.","Every order created, assigned, moved, handed off or cancelled is logged with who and when.",{"lead":349,"text":350},"Encrypted in transit.","HTTPS throughout. Hosted on AWS in the United States.",{"title":352,"description":353,"ogTitle":354,"ogImageAlt":355},"Mobile Phlebotomy, Imaging & Home Health Dispatch Software","Dispatch software for mobile phlebotomy, specimen courier, portable imaging and home health. Live board, routes on any phone, client portal.","Dependable Dispatch: dispatch software for mobile phlebotomy, imaging and home health","The Dependable Dispatch board: one column per technician, orders stacked by status.","landing",[358,361,363,366,369,371,373,376,379,382],{"time":359,"text":360},"04:30","AM rounds generated · 50 orders",{"time":182,"text":362},"Maria G. confirmed 8 stops",{"time":364,"text":365},"07:12","STAT potassium · Harbor Health",{"time":367,"text":368},"07:13","Assigned to Rachel K. · sent",{"time":190,"text":370},"On site · Mission Viejo Medical",{"time":202,"text":372},"Dropped at Harbor Lab · TAT 0:50",{"time":374,"text":375},"08:40","Portable X-ray · Laguna Hills Senior Living",{"time":377,"text":378},"09:10","Handoff · Kevin T. to Lisa W.",{"time":380,"text":381},"10:05","Home visit · on site · Dana Point",{"time":383,"text":384},"11:30","Timed draw · gentamicin peak","nvYVxFq6Zmttdx9kSiXj0FNvqTgXRpq3pOFSzH0rC_M",1794325141504]