Dependable Dispatch user guide

Read Getting started first, then the part for your job.

  1. Getting started: signing in, what each role sees, statuses, order types, colors, dark mode.
  2. Dispatch: the dashboard, taking an order, assigning, held orders, the Board, rescheduling, Tech Status, the Tech Map, handoffs, the archive and reports.
  3. Techs: the route on your phone, from confirming orders to the last drop and your mileage.
  4. Admin: users, techs and their schedules, facilities and clients.
  5. Clients: placing orders and following them.
  6. When something looks wrong: what common messages mean and what to do.

Screenshots use made-up patients and practice data.