Dependable Dispatch user guide
Read Getting started first, then the part for your job.
- Getting started: signing in, what each role sees, statuses, order types, colors, dark mode.
- Dispatch: the dashboard, taking an order, assigning, held orders, the Board, rescheduling, Tech Status, the Tech Map, handoffs, the archive and reports.
- Techs: the route on your phone, from confirming orders to the last drop and your mileage.
- Admin: users, techs and their schedules, facilities and clients.
- Clients: placing orders and following them.
- When something looks wrong: what common messages mean and what to do.
Screenshots use made-up patients and practice data.